Yes. Simply show your tickets displayed on your phone at the gate. You can even save them to your apple wallet. Just make sure you have them ready before you reach the gate to avoid unnecessary queues.

No worries. Sometimes our confirmation emails get lost in your junk inbox, look for an email from tickets@sunsetcinema.com.au. You can also access your tickets by logging into your account HERE. Still can’t find your ticket? Email us at info@sunsetcinema.com.au

We understand that sometimes life can get in the way of a pre-planned night at Sunset Cinema. If you would like to swap your tickets to another session, simply:

• Go to your Sunset Cinema ACCOUNT and login
• Click ‘list tickets’
• Select the tickets you would like to swap and select ‘exchange’
• Follow the prompts to choose another session.

There is a $1.50 exchange fee on all tickets (excl seating) plus any price difference. Tickets cannot be exchanged for a transaction that is lesser value than the original. Tickets can only be exchanged up until 24hrs before the session time. Unfortunately tickets & seating are non-refundable.

You are able to exchange your tickets to another session. However, refunds are not available if you are no longer able to attend or change your mind. If you are experiencing any issues please contact us (info@sunsetcinema.com.au) and we will assist you.

General admission for children under 3 is free. They do not require any type of ticket for general admission. However, if you want them to have a bean bag or entry to the Lawn Lounge then you will need to purchase these.

The Sunset Lounge is the premium way to experience Sunset Cinema. Add this onto your general admission ticket and you will receive a reserved bean lounger, seating in a prime viewing area & bottomless popcorn until the movie starts.

We’d love for you to check out the Sunset Lounge! If you already have a general admission tickets, then simply go back to the screening page that you are attending and select the Sunset Lounge upgrade.

Our ticketing provider charges a $1.60 booking fee per admission ticket. If you decide to exchange your ticket then there is also a $1.50 exchange fee for tickets (excl seating).

We recognise national / state carers cards. If you have a carers card then you are entitled to 1 complimentary ticket, simply show your card at the box office to gain entry.

We have reduced our general admit price to lower than what concession prices have been in previous years. The adult general admission covered all concession / student / adult tickets.

Any questions, please feel free to email us at info@sunsetcinema.com.au.

To redeem a discount code or ticket voucher/complimentary pass (excluding Gift Cards) simply:

• Select your preferred screening
• Enter your unique Code and Validate
• Select your discounted or complimentary ticket and Add To Cart
• Follow to prompts to proceed to checkout and complete the transaction

Please check the terms and conditions of each voucher as they may differ.