Weather Policy

‘Even a sprinkle of rain didn’t dampen our spirits. It’s all part of the adventure!’

Sunset Cinema is an Aussie summer outdoor event. Part and parcel of that is being open to all the elements mother nature may throw at us; including unpredictable weather changes at any moment. We screen in most weather conditions. We only cancel screenings in seriously foul weather where danger presents itself to our patrons and staff, such as thunder, high winds, extreme heat or even occasionally during a fire ban. We encourage you to check the forecast HERE and like all good adventurers, pack accordingly (and remember forecasts can change). If it looks like rain, then wear something waterproof and if it looks a little chilly, then bring something to snuggle under. Coming to an outdoor event always has its weather risks. You accept, by purchasing tickets, that you acknowledge the unpredictability of the weather and no refunds will be given if you do not find the weather satisfactory.

What about La Niña…

That pesky weather system battering Australia for the past few years… Fortunately the BOM is forecasting the end is in sight! At the very least La Niña is looking to be mild at most this summer. Like all summers, we will try to go ahead in all safe conditions. We do understand that working with the weather can be tough, so we have adjusted our weather policy during our November and December screenings to allow for more flexibility in regards to refunds for weather cancellations.

If we do need to cancel you screening, here’s what happens…

Our team has a lot of experience when it comes to weather. The event managers onsite are constantly checking the weather radar and the conditions at the location, which may differ from those at your home. Although we’ll try and cancel a screening as early as possible, sometimes a clear decision cannot be reached until closer to our gates opening and it is unlikely you will hear from us much earlier than this. In rare occasions we may cancel after the gates have opened, or after the film has commenced. If you contact us, we will not be able to give you any more information if we have not announced the cancellation. It is best to wait for us to contact you. If you do not hear from us, the screening is going ahead. In the unlikely event of a cancellation, the notification will come via SMS and email. You will receive a gift voucher for the value of your transaction to use on another screening night during the current season. If you paid via a pass, then that passcode will become active again. We understand that La Niña has caused some tough circumstances for trying to find a new screening, screenings cancelled due to weather during November and December 2022 will have more flexible refund options if you contact us. If you are unable to exchange to another screening, you may contact us and we can provide a voucher to the following season, however this voucher is subject to T&Cs.