Yes. Simply show your tickets displayed on your phone at the gate.

No worries. Sometimes our confirmation emails get lost in your junk inbox, look for an email from info@sunsetcinema.com.au. You can also access your tickets by logging into your account HERE. Still can’t find your ticket? Email us at info@sunsetcinema.com.au

We understand that sometimes life can get in the way of a pre-planned night at Sunset Cinema. If you would like to swap your tickets to another session, simply:

• Go to your Sunset Cinema ACCOUNT and login
• Click ‘list tickets’
• Select the tickets you would like to swap and select ‘exchange’
• Follow the prompts to choose another session.

There is a $1.50 exchange fee on all tickets. Tickets cannot be exchanged for a transaction that is lesser value than the original. Tickets can only be exchanged up until 24 hours before the session time. Unfortunately tickets are non-refundable.

You are able to exchange your tickets to another session. However, refunds are not available if you are no longer able to attend or change your mind.

General admission for children under 3 is free. They do not require any type of ticket for general admission. However, if you want them to have a bean bag or entry to the Lawn Lounge then you will need to purchase these.

The Fever-Tree is the premium way to experience Sunset Cinema. Add this onto your general admission ticket and you will receive, a reserved deck chair, seating in a prime viewing area, free Gin & Tonic OR Flavoured Soda, & a popcorn.

The Fever-Tree Lounge is an upgrade option and does not include admission, this must be purchased as a seperate item.

We’d love for you to check out the Fever-Tree Lounge! If you already have a general admission tickets, then simply go back to the screening page that you are attending and select the Fever-Tree Lounge upgrade.

Our ticketing provider charges a $1.60 booking fee per admission ticket. If you decide to exchange your ticket then there is also a $1.50 exchange fee for tickets (excl seating).

We recognise most concession and carers cards. If you have a concession card; including full time student, senior and government issued pension/ health cards, then choose the concession ticket. If you have a carers card then you are entitled to 1 complimentary ticket, simply show your card at the box office to gain entry. Any questions, please feel free to email us at info@sunsetcinema.com.au.

PASS CODE:

To redeem a pass (excluding Gift Cards) simply:

• Select your preferred screening
• Enter your unique Code and Validate
• Select your discounted or complimentary ticket and Add To Cart
• Follow to prompts to proceed to checkout and complete the transaction

Please check the terms and conditions of each voucher as they may differ.

DISCOUNT CODE & GIFT VOUCHER:

To redeem a gift card/voucher or discount code, simply enter it on the checkout page and press ‘apply’.